abau88 Privacy Policy
How your personal information is collected, used, stored, and protected — abau88's full privacy policy is described in detail here.
abau88 (referred to hereinafter as "we", "our", or "the platform") places the highest importance on the privacy of users in Bangladesh. This privacy policy will inform you about what kind of information we collect about you, why we collect it, how we use it, and what your rights are. By continuing to use this platform, you will be considered to have agreed to the terms of this policy.
This privacy policy applies to all services provided through the abau88 platform — including online gaming, slots, cricket betting, live casino, virtual sports, and wallet services. "Personal information" means any information that can identify you directly or indirectly.
abau88 may collect the following types of information to operate and improve its services:
a. Identity and Registration Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport details (during the KYC process)
- Login username and password (stored in encrypted form)
- Address and country of residence
b. Financial and Transaction Information
- Mobile number linked to bKash, Nagad, or Rocket account
- Deposit and withdrawal amounts and dates
- Transaction reference numbers
- Wallet balance and bonus history
c. Technical and Usage Information
- IP address and device type
- Browser version and operating system
- Time of site access, session duration, and pages visited
- Gaming activity and betting history
- Information obtained from cookies and similar tracking technologies
abau88 uses your information only for legitimate and fair purposes. Our main purposes are described below:
- Account Management: Ensuring registration, login, and account security.
- Service Delivery: Enabling gameplay, processing bets, and distributing bonuses.
- Payment Processing: Completing secure transactions via bKash, Nagad, and Rocket.
- Fraud Prevention: Detecting and preventing suspicious activity.
- Age Verification: Restricting services to users aged 21 and above only.
- Support: Improving customer service via live chat and email.
- Service Improvement: Analysing user experience to make the platform more effective.
- Responsible Gaming: Identifying excessive gaming patterns to assist users.
abau88 does not sell your personal information to third parties for commercial purposes. Information may be shared in the following limited circumstances:
- Payment Providers: bKash, Nagad, Rocket — information necessary for processing transactions.
- Technology Partners: Game software providers (Pragmatic Play, PG Soft, JILI, Spribe, etc.) — for gaming services.
- Security Services: Fraud detection and SSL security service providers.
- Legal Obligations: To respond to lawful requests from law enforcement agencies.
- Business Transfers: In the event of a company merger or acquisition, where users will be notified in advance.
abau88 follows industry-standard security measures to protect your information:
Security Measures
- 256-bit SSL encryption — all data transmissions secured
- Passwords stored via one-way hashing algorithms
- Regular security audits and vulnerability assessments
- Restricted access — only authorised staff can view data
- Automated alert systems to detect suspicious activity
Data Retention Period
Information is retained while your account is active and, after account closure, for as long as necessary to meet legal obligations and resolve disputes. Financial transaction records are kept for a defined period in accordance with regulatory requirements.
abau88 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: For remembering your preferences, language, and settings.
- Analytics Cookies: For collecting site usage statistics to improve services.
- Cookie Control: You can reject or delete cookies through your browser settings, though this may affect some services.
As a user of abau88, you have the following rights regarding your own information:
You may request to know what information we hold about you.
You may contact us to correct inaccurate or outdated information.
In certain circumstances, you may request that your information be deleted.
You may object to your information being processed for specific purposes.
You may receive your information in a structured, machine-readable format.
In certain circumstances, you may request that data processing be limited.
To exercise these rights, write to us by email or contact us via the site's 24/7 live chat. We will respond to your request as quickly as possible.
abau88's services are for users aged 21 and above only. We do not knowingly collect personal information from any minor. Age verification steps are included in the registration process. If we confirm that information from a minor has been collected, the relevant account will be closed immediately and all information will be deleted.
Your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that the transferred information will remain under protection equivalent to this privacy policy. Data protection agreements are in place with international partners.
abau88 is committed to ensuring responsible gaming. Using data about your gaming behaviour, we can identify potentially problematic gaming patterns and offer assistance. This information is not used for marketing — it is used solely for your protection. To learn more about responsible gaming, visit our Responsible Gaming page.
abau88 reserves the right to change or update this privacy policy from time to time. For significant changes, we will send a notification to your registered email and/or display a clear notice on the platform. Continued use of the platform after changes will be considered your consent to the new policy. Always check the "Last updated" date at the top of this page.
This privacy policy complements abau88's Terms and Conditions and should be read together with it. If any conflict arises between the two documents, the provisions of the privacy policy will apply. All our policies work together to maintain a safe and responsible gaming environment.
Privacy Related Enquiries
If you have any questions about this privacy policy, or wish to request access to, correction of, or deletion of your information, please contact our support team.
Live Chat: Available on the site at all times — 24 hours a day, 7 days a week support in Bengali
Email: [email protected]
After receiving a data-related request, we will do our best to respond as quickly as possible. Additional information may be required to verify your identity.
Read Our Other Policies
Play safely and responsibly at abau88 — stay informed about our full policies.